From June 2018 to February 2019, there will be no lift access to platform 2 of the Queen Street bus station, due to construction.
If you require assistance to travel, please follow the below process.
Departing from platform 2
If you require assistance to access platform 2, please contact The Myer Centre on 3223 6900 (extension 1) or 0421 507 565.
Alternatively, you can visit The Myer Centre information desk upon arrival. The information desk will contact security on your behalf, who will meet and escort you to platform 2.
Arriving at platform 2
If you are getting off the bus at platform 2 of the Queen Street bus station and require assistance, please advise the driver when you board your bus.
The driver will set you down at another platform and contact a bus officer on your behalf, who will meet and escort you to the closest exit with a lift.
The Department of Transport and Main Roads is looking into options to have a lift installed, and is currently working through design development to deliver this.