Smart Ticketing project
New ways to plan and pay for your travel in Queensland is on its way!
Features and functionality of new on-board equipment is being tested in five regional urban areas, paving the way for Smart Ticketing in regional Queensland.
So far, locals and visitors are enjoying tapping in to the first trial of Smart Ticketing on Gold Coast's G:link network with more than 400,000 taps to date.
Currently, new Smart Ticketing validators are being progressively rolled out across Queensland Rail Citytrain stations, making way for new payment methods later this year.
New equipment rolls onto QR
New Smart Ticketing validators are being progressively rolled out across the Queensland Rail Citytrain network. You can tap on and off with your go card or go access card.
Find out if new equipment is available at a Queensland Rail Citytrain station near you, using the Smart Ticketing tracker.
New ways to pay on G:link
You can use new Smart Ticketing payment methods by tapping on and off using a Visa, Mastercard or American Express contactless debit or credit card, smartphone or smart watch to pay for adult fares across G:link.
Learn more about new ways to pay on G:link.
More about Smart Ticketing
The Queensland Government is investing $371 million in a new Smart Ticketing solution that will make it easier to plan, catch and pay for public transport.
The Connecting Thread
In a world first, you can see First Nations art across Queensland's public transport ticketing equipment and infrastructure.
Unique to the local landscape, its visual presence on new Smart Ticketing validators on G:link and Queensland Rail, transforms this infrastructure and inspires a sense of pride, culture, connection and curiosity in the stories it tells.
Learn more about The Connecting Thread artwork.
Marlu the Smart Tickety-Roo
Marlu the Smart Tickety-Roo is helping customers use new equipment and tap in to Smart Ticketing for the first time.
You may see Marlu hop onto Translink's social media and across G:link tram and platform signage. Soon, you may spot Marlu on Queensland Rail, helping customers use new Smart Ticketing validators as they roll out across the network.
Learn more about Marlu the Smart Tickety-Roo.
Frequently asked questions
Our street teams are on the ground to help you every step of the way as you use new equipment and new ways to pay for the first time.
You can also call 13 12 30 if you have a question or feedback about Smart Ticketing.