Region: All Queensland regions
Delivery provider: Department of Transport and Main Roads (TMR)
Project status: In progress
Overview
Smart Ticketing is a $371 million initiative by the Department of Transport and Main Roads (TMR) that is introducing new ways to pay for travel. Smart Ticketing is making it easier for customers to plan, catch and pay for public transport by:
- introducing new contactless payment methods
- upgrading existing ticketing equipment
- delivering new digital channels to improve how customers can self-manage their travel account online
Contactless payments are available on all South East Queensland (SEQ) trains, trams, ferries and buses.
On SEQ services where Smart Ticketing is available, customers can pay for their journey with a contactless Visa, Mastercard and American Express credit or debit card, including those in a digital wallet.
We are also developing digital tools to support customers in managing their travel with contactless payments. Right now, customers can check their travel history and request fare adjustments through the Translink Ticketing Assistant.
Benefits
The Smart Ticketing project improves the public transport experience, making it faster, safer and easier for everyone. Travel will be more convenient by allowing passengers to use their usual method of contactless payment, instead of needing to carry or top up a go card.
Need more information?
Read more about using contactless payments on public transport.
