Connect with us on our digital channels for all the latest news and updates from us.

It's a much faster way to stay up-to-date and you can choose to receive the updates that matter to you the most.

If the below options don't suit you, that's okay – you can still find out what's happening right here, on our website.

Join us for news, research and special offers

If it's the latest updates you're after, we'll let you know about major projects, events and any changes to services and products in your region.

You can also choose to participate in surveys to help us improve your public transport services and facilities or sign up to receive offers from our partners.

Join us now – it's quick and easy!

Join us now

Vector featuring TransLink brand colours. Yellow hand holding grey and navy pidgeon with a white envelope, sitting in a pink TransLink brand device, all on teal background

Social media

Follow us on social media to see what's happening across the public transport network — we're on Facebook, Twitter and Instagram.

We post updates about services, events, ticketing, projects and special offers on Facebook and Twitter, and on Instagram, you’ll find us showing you some great places to get to via public transport.

Got a question for us? We're available 24 hours a day, 7 days a week on Facebook, and Twitter.

We may not be able to respond to all comments and tweets. Please send us a direct message (DM) if you have a question for us.

You can also contact us online if you have a: formal request, comment or enquiry complaint against staff or services response to an item for public consultation.

A customer service representative will respond as soon as possible.

go card: Due to privacy requirements, we cannot answer go card-related questions on social media.

Please log in to your go card account or call us on 13 12 30.

We expect our social media community will treat each other—as well our employees—with respect.

We will remove any comments that contain:

  • vulgar or abusive language
  • personal attacks of any kind
  • offensive terms that target specific ethnic or racial groups,
  • comments that do not remain on topic, are repetitive or are not productive.

Comments that are considered to be spam, promote services or products, or contain political content will also be removed.

Illegal content or behaviour is not allowed on Translink's social media channels. We will not allow links or posts to any copyright or pornographic material, or posts that engage in behaviours like harassment, impersonation, intimidation or abuse.

Translink may report and block users posting inappropriate or offensive material at its own discretion and is not obliged to reinstate any individual it decides to block.

Translink does not guarantee or warrant that information posted by individuals on Facebook, X and Instagram is correct and disclaims any liability for any loss or damage resulting from reliance on such information.

Translink uses social media in accordance with the following company statements and policies:

Transparency and accountability are important to us. Translink follows these guidelines and policy when a complaint is lodged:

MyTranslink app alerts

Only want to receive service updates that matter to you? Us too!

Receive alerts if your service is being improved, is delayed, or something is changing temporarily while maintenance works take place.

All you need to do is:

  1. Download the MyTranslink app, if you haven't already.
  2. Favourite your service or stop by clicking the heart symbol.
  3. Go to 'Preferences' to choose the times and days when you want to receive alerts.

You'll then receive an alert whenever you need it most.

If you find this handy, the MyTranslink app has many more features you can find out about right now.

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