One of our main goals is to improve your public transport experience. To do this, we're upgrading the network, building new infrastructure and changing the way we operate.
Get on board with fairer fares
Following the SEQ fare review, the Government announced a fare reform program to provide fairer fares for public transport in SEQ.
On 19 December 2016, new fares and simpler zones were introduced including:
- cheaper fares across all zones
- simplified 8 zone structure
- off-peak discounts extended to 6am (from 3am)
- seniors travel free after 2 journeys each day
- free weekend travel on a child go card
- half-price journeys after 8 in a week replacing 'Nine and FREE'.
In addition, concession fares will be introduced for people receiving the Newstart Allowance or Youth Allowance, as well as asylum seekers. The new concession fares will be introduced during 2017, pending discussions with Federal agencies.
From late 2016, there'll be changes to where your bus service travels, stops and leaves the CBD, as part of the Queen's Wharf Brisbane Integrated Resort development.
Due to permanent closure of Queens Wharf Road and temporary closure of William Street, bus routes that use these roads will be affected – some in both directions. Within the CBD these services and customers will be required to travel via alternative routes and may stop at different locations.
We will aim to minimise inconvenience where possible for our customers ensuring there will be no change to frequency for your service.
TransLink will be coming to Toowoomba in 2017 and urban buses will change to provide you with more services, better reliability and improved connectivity.
Our proposed network will provide you with new and improved routes, Sunday services, longer operating hours, extended coverage and more frequent trips to key areas of interest.
Consultation with the local community closed on Sunday 16 October. The project team is currently reviewing all feedback to finalise the new bus network.
TransLink is exploring new technology to create more transport choices for Queenslanders through the Demand Responsive Transport (DRT) project.
DRT represents a new transport option - customers can use booking technology, choose from the options offered, and have a service provider arrange a pick-up from their nominated location.
The journey then takes place along a flexible route, picking up additional customers along the way.
DRT combines the sharing aspects of public transport, with the convenience and flexibility of booked taxi/ride-share services.
TransLink will be trialling DRT in 2017. We will keep you updated on this project through this website and look forward to sharing our findings with you.
Victoria Point is a growing community, and that future growth means that the existing bus facilities in the region, need to be improved to accommodate passenger growth and make it more comfortable and accessible for customers.
In July 2016 we proposed to relocate and upgrade the existing station, and undertook community consultation on the new facilities. Thank you for your feedback, a consultation report will be released in early 2017, and designs due to be finalised mid-2017.
We're one step closer to delivering the new Redland Bay Marina bus station, with construction expected to commence in early June 2016. Thanks to your feedback and our collaboration with Redland City Council and State Government agencies, the design for the new station is now complete and ready for delivery.
The National Disability Insurance Scheme (NDIS) will transform the way Queenslanders with disability are supported and change the way disability services are funded and delivered.
The Department of Transport and Main Roads will continue to deliver services and programs to all of our clients and members while the NDIS is introduced in Queensland.
The NDIS will result in changes to the administration of some of the department's programs for people with disability who become NDIS participants.
On 23 January 2017, Nambour bus services changed to provide passengers with better connections and more reliable services for the area.
We've listened to customer feedback and taken on board some suggestions when finalising your new bus network.
On 23 January 2017, some Sunshine Coast bus services changed with the opening of the new Sunshine Coast University Hospital (SCUH) to staff and SCUH bus station.
We've listened to customer feedback and incorporated some suggestions into your new bus network.
On Tuesday 4 October 2016, the Redcliffe Peninsula line opened, providing 650 new weekly train services over six new stations and a train every six to 12 minutes in peak times.
Your local bus network has also improved with more services, more often and to new areas, including 17 bus routes servicing five of the new train stations.
Parking at Thorneside station has been improved with the opening of a second park 'n' ride facility on Monday 7 November 2016.
Parking capacity at the station has increased from 134 to 180 spaces to better meet the needs of the growing community.
The bus stop outside the station has also been upgraded to feature a new shelter and customer seating.
In October 2016 we upgraded the TransLink website to load quicker and be more versatile for users on the go.
This included a new responsive layout so the site adapt's to your device's screen size, new page designs and how information is grouped.
Kawana bus station was completed in September 2016.
The new station located along Nicklin Way, outside Kawana Shoppingworld, features six bus bays with three at each platform either side of Nicklin Way. It provides passengers with improved facilities, such as shelter, additional seating, comprehensive passenger information, a go card top-up machine, lighting and security.