One of our main goals is to improve your public transport experience. To do this, we're upgrading the network, building new infrastructure and changing the way we operate.

General initiatives

In September 2016 the Queensland Government initiated a review into bus driver safety. The review is now complete.

Read both the report and the government's response.

Since mid-2017, we have been trialling our real-time system on-board Clarke's Logan City Bus Service school buses in the Logan area. This trial will be ongoing and we'll continue to monitor the performance of real-time on school services.

The Department of Transport and Main Roads (TMR) has released the Draft Queensland Transport Strategy (QTS) for community and stakeholder consultation.

The Draft QTS is the government’s 30-year vision for transport and details how global and national trends will impact Queensland in the future. It discusses how new transport technologies – such as drones, electric vehicles and increasing levels of automation – can substantially transform the transport system.

To get involved and have your say on the future transport system visit the Queensland Transport Strategy page.

Consultation is open until 24 May 2019.

Project Overview

The Queensland Government is introducing a public transport service in Yarrabilba Priority Development Area (PDA). The bus service will start by mid-2020 to replace the current private bus service.

Yarrabilba residents will be welcomed into the TransLink public transport network and access benefits including real-time information, journey planner and savings with go card.

Public Transport Survey

Between Tuesday 30 July and Monday 12 August we invited residents of Yarrabilba to complete a survey to understand their travel needs and opinions. We held information sessions around Yarrabilba. The feedback we received from residents will be used to inform planning for future transport.

Thank you to all Yarrabilba residents that took time to provide feedback. A consultation report outlining the findings is being prepared and will be available in late 2019.

Infrastructure development

As part of the $749 million M1 Upgrade from Eight Mile Plains to Daisy Hill, the south east busway will be extended by 6.6km to Springwood, leading to quicker travel times and room for an additional 1.7 million passengers. 

The extension will result in a new park 'n' ride and bus interchange at Rochedale, improving intermodal travel for surrounding suburbs.

Other benefits of the project include:

  • 8km road upgrade between the Gateway Motorway at Eight Mile Plains and Loganlea Road, Daisy Hill
  • Bikeway extension from the Gateway Motorway to Paradise Rd
  • New M1 on-ramp at Lexington Rd and combined on-ramp at Loganlea and Paradise roads

Construction of the M1 Upgrade is expected to begin by mid-2020.

For more information visit the TMR website.

Park 'n' rides are an important part of our network, allowing customers to connect with high frequency public transport services.

Around 30,000 car spaces are available across South East Queensland.

Work is underway to plan and deliver additional car park spaces at several locations including:

Location Project status
Cannon Hill station Detailed design 
Darra station Planning
Ebbw Vale Detailed design
Eight Mile Plains station Completed
Geebung station Detailed design
Greenbank station Planning
Lawnton station Detailed design
Lindum station Planning
Mains Road park 'n' ride Completed
Murarrie station Completed
Ormeau station Detailed design
Salisbury station Planning
Springfield Central station Detailed design
Varsity Lakes station Detailed design
Virginia station Detailed design

Queensland Rail is upgrading Dakabin station to improve accessibility and make it easier and safer for customers to use. The works are part of the Queensland Rail Station Accessibility Upgrade Program which focuses on providing greater accessibility to rail services.

Morayfield bus station is receiving an upgrade to provide a modern, high quality facility for customers and accommodate six bus bays. Detailed design work is now complete. Construction timeframes will be confirmed later this year.

Victoria Point is a growing community. Future growth means existing bus facilities in the region must be improved to increase capacity and make them more comfortable and accessible for our customers. Construction has started at the site and is expected to be completed in late 2019 – construction and weather conditions permitting. Read more about the project and the results of our community consultation in 2016.

The Queensland Government has committed funding for the Northern and Eastern Transitway projects.

The $53 million Northern Transitway will deliver bus priority measures along Gympie Road between Sadlier Street, Kedron and Hamilton Road, Chermside.

The Northern Transitway benefits include:

  • a safer, more efficient public transport system for Brisbane north side customers
  • more reliable and improved travel times for bus customers along the corridor
  • a facility to support high frequency bus services
  • improvements to footpaths along the corridor. 

The detailed design for the Northern Transitway will be delivered in late-2019 with construction expected to start by mid-2020.

  • Eastern Transitway

The $22 million Eastern Transitway will improve bus priority measures along Old Cleveland Road between Main Avenue, Coorparoo and Creek Road, Carindale.

More information will be provided as the project progresses.

The Cross River Rail Authority is progressing planning for the Queensland Government's Cross River Rail project - a major infrastructure project for South East Queensland.

For more information on the project, visit the Cross River Rail website.

Brisbane City Council is progressing planning for the introduction of Brisbane Metro. 

For more information on the project, visit council's website.

Detailed design of the first package of works for the Beerburrum to Nambour (B2N) Rail Upgrade Project has commenced.

For more information on the project, visit the B2N project page.

Gold Coast Light Rail Stage 3A from Broadbeach South to Burleigh Heads is the proposed third stage of a public transport solution for the Gold Coast. For more information on the project, visit the Department of Transport and Main Road's website.

Department of Transport and Main Roads and Redland City Council are delivering essential upgrades to the Southern Moreton Islands passenger ferry terminals to ensure this important transport infrastructure continues to meet the needs of the community and visitors into the future. Find out more about the project

 

Products and fares

TransLink are working to develop a world-class ticketing system to make catching public transport even easier!

The National Disability Insurance Scheme (NDIS) will transform the way Queenslanders with disability are supported and change the way disability services are funded and delivered.

The Department of Transport and Main Roads will continue to deliver services and programs to all of our clients and members while the NDIS is introduced in Queensland.

The NDIS will result in changes to the administration of some of the department's programs for people with disability who become NDIS participants.

The Public Transport Fares Advisory Panel (The Panel) was established as a recommendation of the South East Queensland Fare Review Taskforce.

The Panel will provide independent expert advice to help inform government decisions on future public transport fares, products, and ticketing.

The Panel members were selected based on their expertise and to include a broad range of knowledge, including specialist transport knowledge, community insights, regional perspectives and industry experience.

Panel members have been appointed for a period of 12 months and will meet twice a year. Additional meetings are possible if directed by the Minister. TransLink Division (TransLink) of TMR will perform the role of Secretariat for the Panel.

Panel Members

Terms of Reference

All media or public enquires should be forwarded to the Secretariat faresadvisorypanel@translink.com.au or TransLink Media translink.media@translink.com.au

 

Service improvement

TransLink is trialling a new type of transport known as Demand Responsive Transport (DRT).

DRT is a pre-booked, shared transport service that provides a new transport alternative when trains or buses aren't available.

DRT uses different types of vehicles, such as a minibus, sedan or wheelchair accessible vehicle, to match different customer needs. It can connect you to major public transport systems or to local facilities, offering greater convenience and more choice for cusotmers.

The DRT trial has started and is ongoing.

Read more about the DRT project.

The Queensland Government's New Generation Rollingstock (NGR) project will see a signficant increase to the South East Queensland train fleet to meet the growing demand for rail services.

The project is the largest single investment by Queensland in trains and demonstrates the government's commitment to public transport in South East Queensland.

From 18 November 2019, new bus route 535 will connect the Greater Flagstone Priority Development Area (PDA) to Greenbank Shopping Centre, Greenbank RSL and Grand Plaza Shopping Centre at Browns Plains.

New route 535 will:

  • operate Monday to Friday, from approximately 5:30am until 7:30pm.
  • travel via Flagstone State Community College and Flagstone State School.
  • connect to express services P142 and P546 to Brisbane City at Greenbank RSL
  • connect to our wider network including services to Logan, Griffith University, Garden City or Sunnybank at Browns Plains bus station.

This new service is a joint initiative between Economic Development Queensland (EDQ) and TransLink, funded by development charges for the Greater Flagstone PDA. It's the first step for Flagstone, with more services to be introduced in the future as demand increases.

How much will it cost?

A trip from Flagstone to Browns Plains using an adult go card costs $3.31 (one-zone fare), or $6.61 three-zone fare) if continuing to Brisbane City. It’s even less if you’re a senior, student, or you travel during off-peak times.

How can I plan my journey?

Use our Journey Planner (available from Monday 21 October) or download the route 535 timetable.

How do I buy a bus ticket?

Travelling using a go card is the easiest way to pay for your travel and is 30% cheaper than using a paper ticket. Get your go card at:

  • at Browns Plains station (fare machine or ticket office)
  • online at translink.com.au (if you register your go card)
  • at the 7 Eleven at Flagstone Central, Greenbank Shopping Centre and the corner of Teviot Road and Cusack Lane.

Paper tickets can be purchased from the bus driver.

How can I find out more?

Our team will be out in the community during October and November to help answer any questions you have about this new service. Keep an eye on this page for our information session dates.

Introduction of additional train services to South East Queensland network. Effective 29 July 2019.

TransLink is partnering with the University of Queensland to trial additional services to the busy St Lucia campus. Effective 19 August 2019.

A suite of changes to bus services in the Centenary and Western Suburbs region. Effective 19 August 2019.

Completed projects

The Department of Transport and Main Roads recently upgraded the Peninsula Fair shopping centre bus stops on Anzac Avenue at Kippa-Ring.

Works involved upgrading the existing stops to a premium standard with improved shelters, seating and more capacity for buses.

An additional intermediate stop (stop A) was also constructed west of stop B for route 694 services travelling toward Clontarf and Woody Point to use.

These upgrades will enable us to better meet demand for services, and provide improved access and facilities for our customers.

Helensvale bus station was upgraded to allow for better passenger connections between bus, train and tram services, and allow for future growth.

Construction works were completed in August 2018.

We’re reshaping Gold Coast public transport with new timetables and changes to a number of local bus services in early 2018.

Consultation with the local community on the proposed bus changes was completed in 14 May 2017.  

Read the consultation report  to see how your feedback helped shape the Gold Coast’s new bus network.

The Queen Street bus station (QSBS) upgrade was completed in April 2018.

The upgraded station provides an improved environment with a modern, brighter design and upgraded features for people with a disability.

Installation of the new lift and stairs at Platform 2 commenced in October 2018 and was completed in August 2019. The installation of the lift means that QSBS is now fully independently accessible to all.

Get on board with fairer fares

Following the SEQ fare review, the Government announced a fare reform program to provide fairer fares for public transport in SEQ.

From 3 April 2017, job seekers receiving the Newstart Allowance or Youth Allowance and asylum seekers were be able to apply for concession fares.

On 19 December 2016, new fares and simpler zones were introduced including:

  • cheaper fares across all zones
  • simplified 8 zone structure
  • off-peak discounts extended to 6am (from 3am)
  • seniors travel free after 2 journeys each day
  • free weekend travel on a child go card
  • half-price journeys after 8 in a week replacing 'Nine and FREE'.

SEQ Review Taskforce Report (PDF, 6.3MB)

Queensland Government response to the SEQ Fare Review (PDF, 2.1MB)

Related links