One of our main goals is to improve your public transport experience. To do this, we're upgrading the network, building new infrastructure and changing the way we operate.
Current projects and initiatives
In September 2016 the Queensland Government initiated a review into bus driver safety. The review is now complete.
Read both the report and the government's response.
Throughout term 3 2017, we are trialling our real-time system on-board Clarke's Logan City Bus Service school buses in the Logan area.
Parklands bus layover is temporarily relocating to Wintergreen Drive and some parking will be unavailable from 26 Jun 2017 until early 2018.
Helensvale bus station is receiving an upgrade, to allow for better passenger connections between bus, train and tram services, and allow for future growth
Construction works will take place from June until early 2018.
TransLink is trialling a new type of transport known as Demand Responsive Transport (DRT).
DRT is a pre-booked, shared transport service that provides an alternative to personalised transport (like taxi or ride-share) for when mass transit (like trains or buses) is not available.
DRT uses different types of vehicles, such as a minibus, sedan or wheelchair accessible vehicle, to match different customer needs. It can connect you to major public transport systems or to local facilities, offering greater convenience and more choice for cusotmers.
The DRT trials will take place in selected in selected neighbourhoods of Logan starting in September 2017.
DRT combines the sharing aspects of public transport, with the convenience and flexibility of booked taxi/ride-share services.
Read more about the DRT project.
The Queen Street bus station is getting a revamp to make it better, brighter and more comfortable!
Upgrade works will be carried out in stages, with stage 1 starting in May 2017.
All works are expected to be finished by early 2018, construction conditions permitting.
We’ll be making changes to a number of local bus services when the Gold Coast Light Rail Stage 2 opens in early 2018.
Consultation with the local community on the proposed bus changes was completed in 14 May 2017.
Read the consultation report t o see how your feedback helped shape the Gold Coast’s new bus network.
Find out more at Gold Coast Light Rail Stage 2 bus changes.
Get on board with fairer fares
Following the SEQ fare review, the Government announced a fare reform program to provide fairer fares for public transport in SEQ.
From 3 April 2017, job seekers receiving the Newstart Allowance or Youth Allowance and asylum seekers will be able to apply for concession fares.
On 19 December 2016, new fares and simpler zones were introduced including:
- cheaper fares across all zones
- simplified 8 zone structure
- off-peak discounts extended to 6am (from 3am)
- seniors travel free after 2 journeys each day
- free weekend travel on a child go card
- half-price journeys after 8 in a week replacing 'Nine and FREE'.
Find out more about fairer fares.
From late 2016, there'll be changes to where your bus service travels, stops and leaves the CBD, as part of the Queen's Wharf Brisbane Integrated Resort development.
Due to permanent closure of Queens Wharf Road and temporary closure of William Street, bus routes that use these roads will be affected – some in both directions. Within the CBD these services and customers will be required to travel via alternative routes and may stop at different locations.
We will aim to minimise inconvenience where possible for our customers ensuring there will be no change to frequency for your service.
Victoria Point is a growing community, and that future growth means the existing bus facilities in the region need to be improved to accommodate more passengers and make them more comfortable and accessible for customers.
In July 2016 we proposed to relocate and upgrade the existing station, and undertook community consultation on the new facilities.
Read more about the project and the results of the consultation.
The Redland Bay Marina station has been upgraded and will reopen on Monday 3 July, 2017.
The upgraded station will make travelling between Redland Bay Marina and the Southern Moreton Bay Islands more accessible, safe and comfortable for passengers.
The National Disability Insurance Scheme (NDIS) will transform the way Queenslanders with disability are supported and change the way disability services are funded and delivered.
The Department of Transport and Main Roads will continue to deliver services and programs to all of our clients and members while the NDIS is introduced in Queensland.
The NDIS will result in changes to the administration of some of the department's programs for people with disability who become NDIS participants.
On Monday 19 June 2017, Toowoomba's improved new bus network was launched.
Read the Improving Toowoomba's bus network community consultation report (PDF, 1.65MB) to see how your feedback helped shaped your new bus network.
Learn more about Toowoomba's new bus network.
On 23 January 2017, Nambour bus services changed to provide passengers with better connections and more reliable services for the area.
We've listened to customer feedback and taken on board some suggestions when finalising your new bus network.
On 23 January 2017, some Sunshine Coast bus services changed with the opening of the new Sunshine Coast University Hospital (SCUH) to staff and SCUH bus station.
We've listened to customer feedback and incorporated some suggestions into your new bus network.
Parking at Thorneside station has been improved with the opening of a second park 'n' ride facility on Monday 7 November 2016.
Parking capacity at the station has increased from 134 to 180 spaces to better meet the needs of the growing community.
The bus stop outside the station has also been upgraded to feature a new shelter and customer seating.
In October 2016 we upgraded the TransLink website to load quicker and be more versatile for users on the go.
This included a new responsive layout so the site adapt's to your device's screen size, new page designs and how information is grouped.
Kawana bus station was completed in September 2016.
The new station located along Nicklin Way, outside Kawana Shoppingworld, features six bus bays with three at each platform either side of Nicklin Way. It provides passengers with improved facilities, such as shelter, additional seating, comprehensive passenger information, a go card top-up machine, lighting and security.