One of our main goals is to improve your public transport experience. To do this, we're upgrading the network, building new infrastructure and changing the way we operate.

General initiatives

In September 2016 the Queensland Government initiated a review into bus driver safety. The review is now complete.

Read both the report and the government's response.

Since mid-2017, we have been trialling our real-time system on-board Clarke's Logan City Bus Service school buses in the Logan area. This trial will be ongoing and we'll continue to monitor the performance of real-time on school services.

Infrastructure development

Park 'n' rides are an important part of our network, allowing customers to connect with high frequency public transport services.

Around 30,000 car spaces are available at 139 locations across South East Queensland.

TransLink is working with the Department of Transport and Main Roads to add extra car park spaces at several locations including:

Location Project status
Cannon Hill station Detailed design 
Darra station Planning
Ebbw Vale station Detailed design 
Eight Mile Plains bus station Detailed design 
Geebung station Planning
Greenbank bus station Planning
Lawnton station Planning
Lindum station Planning
Murrarie station Detailed design
Ormeau station Detailed design
Salisbury station Planning
Springfield Central station Design tender in process
Virginia station Planning

A multi-level parking facility is also under construction at the Mains Road park 'n' ride, corner of Mains and Kessels Roads, Nathan. This facility is part of the broader Queensland State Netball Centre project and will provide over 680 car parks once it opens.

  • Dakabin station upgrade

Dakabin station to improve accessibility and make it easier and safer for customers to use.

The works are part of the Queensland Rail Station Accessibility Upgrade Program which focuses on providing greater accessibility to rail services.

Morayfield bus station is receiving an upgrade to provide a modern, high quality facility for commuters and accommodate six bus bays.

Detailed design work is currently underway, with construction works starting in early 2019.

Victoria Point is a growing community, and that future growth means the existing bus facilities in the region need to be improved to accommodate more passengers and make them more comfortable and accessible for customers.

Detailed design of a new bus station has been completed, with construction expected to start in the coming months.

Read more about the project and the results of our community consultation in 2016.

The Cross River Rail Authority is progressing planning for the Queensland Government's Cross River Rail project - a major infrastructure project for South East Queensland.

For more information on the project, visit the Cross River Rail website.

Brisbane City Council is progressing planning for the introduction of Brisbane Metro. 

For more information on the project, visit council's website.

Products and fares

TransLink are working to develop a world-class ticketing system to make catching public transport even easier!

The National Disability Insurance Scheme (NDIS) will transform the way Queenslanders with disability are supported and change the way disability services are funded and delivered.

The Department of Transport and Main Roads will continue to deliver services and programs to all of our clients and members while the NDIS is introduced in Queensland.

The NDIS will result in changes to the administration of some of the department's programs for people with disability who become NDIS participants.

Service improvement

TransLink is trialling a new type of transport known as Demand Responsive Transport (DRT).

DRT is a pre-booked, shared transport service that provides a new transport alternative when trains or buses aren't available.

DRT uses different types of vehicles, such as a minibus, sedan or wheelchair accessible vehicle, to match different customer needs. It can connect you to major public transport systems or to local facilities, offering greater convenience and more choice for cusotmers.

The 12 month DRT trial has started.

Read more about the DRT project.

The Queensland Government's New Generation Rollingstock (NGR) project will see a signficant increase to the South East Queensland train fleet to meet the growing demand for rail services.

The project is the largest single investment by Queensland in trains and demonstrates the government's commitment to public transport in South East Queensland.

Completed projects

The Department of Transport and Main Roads recently upgraded the Peninsula Fair shopping centre bus stops on Anzac Avenue at Kippa-Ring.

Works involved upgrading the existing stops to a premium standard with improved shelters, seating and more capacity for buses.

An additional intermediate stop (stop A) was also constructed west of stop B for route 694 services travelling toward Clontarf and Woody Point to use.

These upgrades will enable us to better meet demand for services, and provide improved access and facilities for our customers.

Helensvale bus station was upgraded to allow for better passenger connections between bus, train and tram services, and allow for future growth.

Construction works were completed in August 2018.

We’re reshaping Gold Coast public transport with new timetables and changes to a number of local bus services in early 2018.

Consultation with the local community on the proposed bus changes was completed in 14 May 2017.  

Read the consultation report  to see how your feedback helped shape the Gold Coast’s new bus network.

The Queen Street bus station upgrade was completed in April 2018.

The upgraded station provides an improved environment with a modern, brighter design and upgraded features for people with a disability.

Get on board with fairer fares

Following the SEQ fare review, the Government announced a fare reform program to provide fairer fares for public transport in SEQ.

From 3 April 2017, job seekers receiving the Newstart Allowance or Youth Allowance and asylum seekers were be able to apply for concession fares.

On 19 December 2016, new fares and simpler zones were introduced including:

  • cheaper fares across all zones
  • simplified 8 zone structure
  • off-peak discounts extended to 6am (from 3am)
  • seniors travel free after 2 journeys each day
  • free weekend travel on a child go card
  • half-price journeys after 8 in a week replacing 'Nine and FREE'.

SEQ Review Taskforce Report (PDF, 6.3MB)

Queensland Government response to the SEQ Fare Review (PDF, 2.1MB)

Related links