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  4. Accessibility: Tickets and concessions

Accessibility: Tickets and concessions

We have a range of special tickets giving you discounted or free travel on our services.

You may be eligible for the following:

Assistance Animal Pass

Photo close up of an assistance animal (dog) with their owner boarding at the front door of a bus

Vision impaired

Photo of a customer with their assistance animal (dog) touching their go card as they enter a fare gate at a train station

Access Pass

Photo of customers travelling on a bus

Travel with carer/companion

Photo of a young customer in a wheelchair using a boarding ramp to get on a train from a station platform with their carer. The customer and their carer are being observed by a train station officer who is standing on the station platform close to them

go access Travel Trainer card

Photo of a person with their assistance animal (dog) talking to two other customers while standing at a City Ferry terminal

Student Special Program Pass

Photo of two school students walking down the aisle of a train carriage

Totally and Permanent Incapacitated or Extreme Disablement Adjustment

Photo of a customer in a wheelchair using a boarding ramp to get on a bus from the bus stop. An observing bus driver is standing next to the boarding ramp

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