The Assistance Animal Pass allows assistance animals to ride on all TransLink public transport services (excluding Airtrain), regional qconnect bus services and approved regional ferry services.

This pass is valid for 5 years from the date of issue.

For Queensland Rail long distance trains and services operated outside of our service area, please contact Queensland Rail or the relevant operator to confirm access arrangements.

This pass is not accepted by organisations for access to venues or vehicles.

Apply for a pass

To apply for a TransLink Assistance Animal Pass:

Complete the TransLink Assistance Animal Pass Information and Application form (PDF, 2MB) and either

  • post your application to:

    TransLink Assistance Animal Pass
    TransLink
    GPO Box 50
    Brisbane Qld 4000 or 

    or

  • email your application to tap@translink.com.au

Interstate visitors

Visitors from other states can use their state-issued Animal Assistance Pass on all TransLink public transport services (excluding Airtrain), regional qconnect bus services and approved regional ferry services.

Queensland residents need to apply for a TransLink Assistance Animal Pass. 

Animals certified by Disability Services

Guide, hearing or assistance dogs certified by Disability Services, will have a handler's identity card, and do not require a TransLink Assistance Animal Pass to ride on TransLink services.

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