Where contactless payment is available

Locations

The installation of Smart Ticketing on regional urban buses will follow once the South East Queensland trial is rolled out on all travel modes.

How to use contactless

Once you've confirmed contactless payment is available for your journey, it's easy to get started. 

There's no preparation required to pay for your travel: just tap on at the start of your journey and tap off at the end with one of the accepted payment methods.

Payment methods accepted

✔️ Visa

✔️ Mastercard

✔️ American Express

You can use any contactless Visa, Mastercard and American Express debit or credit card, including those in a digital wallet like Apple Pay, Google Wallet or Samsung Pay.

Your virtual cards and physical cards are considered different payment methods, so always tap on and tap off with the same card or device – for example if you tapped on with your smartwatch, tap off with it too!

Quick guide

Good to know

Avoid card clash

Always present your payment method individually.

Smart Ticketing validators can read contactless credit and debit cards, smart devices, and go cards.

Presenting multiple payment methods at once, like a phone with a card stored in the case, could lead to a declined tap or incorrect fare calculation.

Using smart devices and digital wallets

Your virtual cards and physical cards are considered separate payment methods. To make sure you pay the right fare, always tap on and tap off with the same card or device.

Transferring between services

When transferring between services, remember to use the same payment method for all your travel, so your fare is calculated correctly.

If you’re transferring to a service that does not have contactless payment available yet, please use your go card or purchase a paper ticket for your whole journey.
 

Links

• Smart Ticketing project
• Smart Ticketing terms and conditions
• Frequently asked questions