The Smart Ticketing project

The Queensland Government is investing $371 million in a new smart ticketing solution that will make choosing public transport easier by introducing new ways to plan and pay for your journey. Smart Ticketing will introduce more than 14,000 new devices that will accept credit or debit cards, smartphones and smart watches in addition to go cards and paper tickets.

 

World-class partnership

Translink has partnered with Cubic Transportation Systems to deliver a world-class ticketing system for Queensland that is on par with the global ticketing networks of Singapore, New York, Chicago and London.

Timeline

Smart Ticketing will be progressively rolled out across South East Queensland and 18 regional urban centres by the end of 2022. Our staged approach will ensure we get Smart Ticketing right, before delivering it right away.

Our delivery approach

Translink has undertaken extensive research, customer engagement and testing with a broad range of accessibility and advocacy groups to ensure the new Smart Ticketing equipment is functional, accessible and user-friendly for everyone. Learn more about Translink's accessibility services.

 

Smart Ticketing now on G:link

You can now trial new Smart Ticketing payment options on G:link. Experience the freedom of tapping your own way with Mastercard and Amex now accepted on G:link for adult fares only.

Learn more about the Smart Ticketing trial and new ways to pay on G:link.

Regional bus trials

Translink is currently testing the features and functionality of new Smart Ticketing on-board equipment with bus operators, drivers and employees in five regional urban areas.

Learn more about our trials in: BowenHervey BayInnisfailMaryborough and Minjerribah (North Stradbroke Island).

Queensland Rail trial

Translink is working closely with Queensland Rail to test new Smart Ticketing equipment on select train stations. This testing will ensure Smart Ticketing is fully functional for customers before rolling out new payment methods across the entire Queensland Rail network.

Learn more about the Queensland Rail trial

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