In Ipswich our on demand trial service is called Flexilink.

Operating across two roam zones, Flexilink is a shared, maxi cab service that will pick you up from your home and drop you off at another location within the roam zone.

Flexilink operates hourly offering a convenient, shared service for the local community. Remember to look out for the 'Flexilink' sticker on the vehicles.

Flexilink services operate in two roam zones.

Flexilink roam zones
Roam zone Key locations

Roam zone C

Parts of Goodna and Bellbird Park

Goodna stations (provides train connections)

Redbank Plains Shopping Centre

Redbank Plaza Shopping Centre

St Ives Shopping Centre

Roam zone D

All Barellan Point, parts of Karalee and Chuwar

Ipswich station (provides train connection)

Riverlink Shopping Centre


View maps of each roam zone.

The service operates hourly across each Flexilink roam zone as follows:

Roam zone C (parts of Goodna and Bellbird Park)

Monday to Friday: 5am to 7pm

Saturday: 7am to 5.30pm

Roam zone D (Barellan Point and parts of Karalee and Chuwar) - peak only service

Monday to Friday: 6am to 9am and 4pm to 6.30pm

To book a Flexilink service, contact our delivery partner 13cabs on 1800 332 307.


  • you can book a Flexilink service two hours before your travel
  • a separate booking is required for the return trip home (both bookings can be made at the same time)
  • if you travel at the same time every day you can have a regular booking in place.

Changes and cancellations

If you are delayed and won't make the trip, please contact 13cabs as soon as possible to adjust the booking.

Bookings can be cancelled up to 30 minutes prior if not required.

During the trial, a single trip on a Flexilink service is cheaper than a Translink adult one zone fare.

Adults: $2 per trip

Concession: $1 per trip

Fares are paid in cash to the driver when you travel.

At the end of each Flexilink trip, the driver will ask you to sign off a cab docket showing the full meter cost for the Flexilink journey and the total cash fares paid.

Note: as go cards are not currently accepted on this service, additional charges will apply for connecting services (train, bus).

About concessions

Concession fares are only available on the verification of an eligible concession card.

You must provide proof of your concession entitlement when you first register for the service, and you must travel with your proof of concession entitlement to show your driver or authorised person when asked.

We'd love to hear your feedback about the service.

Use our feedback form or call us on 13 12 30 to let us know what you think.