From Sunday 22 April, the go card website will no longer be available on some outdated internet browsers due to changes in internet banking standards. This will affect many online banking and retail websites and is not limited to the go card website. Previously existing auto top-ups will not be affected. 

If you experience issues and need go card account support, please contact us on 13 12 30.

With these upcoming changes, now is the best time to check you are using an up-to-date and supported browser. See these support articles for advice:

Google Chrome

Firefox

Internet Explorer/Edge

Safari

Still unsure?

If you have technical questions, consider reading support articles or contacting your internet browser's company:

Affected services

Bus

Tram

Last updated: Mon 5 February 2018 at 2.47pm ()