In Logan, on demand transport is known as DRT - short for Demand Responsive Transport.

DRT is a flexible, shared service that is designed to make it easier for you to get around your local area where buses and trains aren't available. Services are currently being trialled in some suburbs around Logan.

To connect to your local transport hub, or key locations such as shopping centres and medical facilities any day of the week, simply pre-book a vehicle to pick you up near your home.

The Logan DRT trial

There are three separate trial areas in Logan (see map).

Suburbs

  • Rochedale South
  • Underwood
  • Eagleby
  • Carbrook
  • Cornubia
  • Loganholme
  • Shailer Park
  • Tanah Merah
  • Boronia Heights
  • Chambers Flat
  • Hillcrest
  • Logan Reserve
  • Munruben
  • Park Ridge
  • Park Ridge South

Vehicles will pick you up near your house, preferred pickup address or at a pre-arranged location within the trial suburbs.

The service will then drop you off at specific DRT meeting points at key locations (see full list of locations). If you have also booked a return journey from the same location, you will need to wait for your service at this meeting point.

The operating hours are:

  • Monday to Friday: 6am to 10pm
  • Saturday, Sunday and public holidays: 6am to 10pm

Booking your service is easy:

Step 1: Register

You can set up an account by:

  • registering online
  • calling our delivery partner 13cabs on 13 11 90.

You only need to do this the first time you use the service.

If you have mobility needs, such as using a walking frame or a wheelchair, just tell us when you first register and the correct vehicle will be requested to pick you up every time you book.

Step 2: Book a trip

You can make a booking by:

Remember:

  • allow extra travel time if you need to connect to a train or bus service
  • bookings close two hours before travel, due to the shared nature of the service.

We'll send notifications

About one hour before your trip we'll send an email or issue an automated phone call to let you know when your vehicle will arrive. Please be ready at the agreed pickup location a few minutes prior.

You'll receive an SMS notification when your vehicle is approximately 1km away. 

You can update your notification preferences at any time by calling 13 11 90.

During the trial a single trip on a DRT service is cheaper than a Translink adult one zone fare.

Adults: $3 per trip

Concession: $1.50 per trip

Fares are paid to the driver when you travel. You can pay with:

  • Cash
  • Credit/debit card
  • Pre-voucher

Note: as go cards are not currently accepted on this service, additional charges will apply for connecting services (train, bus).

About concessions

Concession fares are only available on the verification of an eligible concession card.

You must provide proof of your concession entitlement when you first register for the service, and you must travel with your proof of concession entitlement to show your driver or authorised person when asked.

DVA Health Card Veterans, TPI/EDA Veterans, Vision Impaired, attendants travelling with a person with a disability and children aged four years and younger are entitled to free travel.

About pre-paid vouchers

If you would like to pre-pay for your DRT trip, you can purchase DRT vouchers over the phone at 13 11 90. Vouchers are sold in books of ten.

You can choose to collect the vouchers from a 13cabs depot (16 Blackwood Road, Woodridge or 7 Albion Street, Woolloongabba) or receive them by post. If by post, the vouchers will be sent to you via registered mail and may take between two and five days to reach you.

 

Feedback from the community has been considered extensively in the planning and design of the Logan DRT trial. We consulted from May to July in 2017 to develop a service that best responded to community needs.

We're actively monitoring and evaluating the service to best respond to your needs. We'd love to hear your feedback about the trial.

Use our feedback form or call us on 13 11 90 to let us know what you think.