Last reviewed: Monday 15 Feb 2021 at 2.15pm

We know the student learning environment has changed due to COVID-19.

If you're still studying full-time but your course has moved online or externally, we've advised institutions to relax the normal eligibility rules so you should still qualify for a concession fare.

Universities and post-secondary institutions determine whether a student is considered full-time or part-time, and internal or external, in order to be eligible for a concession.

If you are studying part-time, or studying a course that would normally have been delivered externally, regardless of COVID impacts, then you may not be eligible for a concession.

If you've noticed a change to your concession status, please contact your institution directly to discuss.

Affected services