Last reviewed: Wednesday 10 Jul 2019 at 1.00pm ()

From early November 2018 to mid-2019, there will be temporary changes to Queen Street bus station platform 2 access.

During this time, the stairs from Queen Street Mall (near the Myer Centre) to the platform will be closed while a new lift and stairs are installed.

Alternative accesses during construction     

If you usually travel from platform 2, your alternative access points are:

  • the stairs on Queen Street Mall toward George Street, around 50 metres away
  • the Level E escalator in the Myer Centre, near the food court.


Map of Queen Street bus way alternative access points during lift installation works


If you require assistance entering or exiting the platform, please call:

  • Security on 0421 507 565 
  • Customer Service on 3223 6917 (during the centre's core trading hours only).

Service impacts

These works will not impact platform 2 bus services.

More information

Additional project information is available on the Department of Transport and Main Roads (TMR) website, or you can contact the TMR project team:

  • Phone: 3066 4338 (during business hours only)
  • Email: 

Affected services