Before you travel
- How to plan your journey
- Get there a few minutes early
Find your bus stop
Getting on the bus
- Stand where the driver can see you.
- Raise your arm to indicate to the driver you want to board the bus (hail).
- If you're travelling on a concession fare, make sure you have your concession card or STAS bus pass ready to show the bus driver.
- If you're not travelling on a go card, make sure you have the correct fare ready before you board the bus.
- When you board, touch your go card or SEEQ card to the card reader, show your pre-purchased ticket to the bus driver, or buy a ticket on board - how to buy a ticket.
- Give way to passengers exiting the bus.
- Catching the CityGlider? Passengers with a go card or SEEQ card can board at either the front and back doors. Passengers with a paper ticket must board at the front.
- When you board, touch your go card to the card reader, show the driver your pre-purchased paper ticket, or buy your ticket from the driver.
Travelling on the bus
- After boarding, move to the back of the bus first. If no seats are free, hold on to a fitted safety handle or barrier.
- Always offer your seat to passengers with special needs, such as people with a disability, seniors, pregnant women and parents travelling with small children.
- To leave bus, ring the 'stop' bell at least 100 metres before your stop. If you're unsure about where you should get off, ask the driver when you board the bus.
- Use the back doors to leave the bus, if possible.
- Touch your go card or SEEQ card to the card reader as you leave the bus.
Different types of bus stops
Regular stops - Flags
Flag stops are generally located in the outer-suburban or non-suburban areas. These stops include the minimum level of facilities, i.e. a stop sign, timetable information, seating and a bin.
Intermediate stops - J Poles
J Pole stops are predominately located in suburban areas. These stops include a moderate level of facilities, i.e. a stop sign, timetable information, shelter, seating and a bin.
Premium and signature stops are generally located in the inner city, at major attractions, along targeted transport routes and/or buses using dedicated bus lanes.
Light blue blades are used at CityGlider stops and maroon blades at Maroon CityGlider stops. Yellow blades are used at Spring Hill Loop stops, and red blades are used at Brisbane City Loop stops - free loop services (clockwise loop and anti-clockwise loop).