Before you travel
- How to plan your journey
- Get there a few minutes early
Find your bus stop
Getting on the bus
- Stand where the driver can see you.
- Raise your arm to indicate to the driver you want to board the bus (hail).
- When you board, touch your go card or SEEQ card to the card reader, show your pre-purchased ticket to the bus driver, or buy a ticket on board - how to buy a ticket.
- Give way to passengers exiting the bus.
- Catching the CityGlider? Passengers with a go card or SEEQ card can board at either the front and back doors. Passengers with a paper ticket must board at the front.
- When you board, touch your go card to the card reader, show the driver your pre-purchased paper ticket, or buy your ticket from the driver.
Travelling on the bus
- After boarding, move to the back of the bus first. If no seats are free, hold on to a fitted safety handle or barrier.
- Always offer your seat to passengers with special needs, such as people with a disability, seniors, pregnant women and parents travelling with small children.
- To leave bus, ring the 'stop' bell at least 100 metres before your stop. If you're unsure about where you should get off, ask the driver when you board the bus.
- Use the back doors to leave the bus, if possible.
- Touch your go card or SEEQ card to the card reader as you leave the bus.
Different types of bus stops
Regular stops - Flags
Flag stops are generally located in the outer-suburban or non-suburban areas. These stops include the minimum level of facilities, i.e. a stop sign, timetable information, seating and a bin.
Intermediate stops - J Poles
J Pole stops are predominately located in suburban areas. These stops include a moderate level of facilities, i.e. a stop sign, timetable information, shelter, seating and a bin.
Premium and signature stops are generally located in the inner city, at major attractions, along targeted transport routes and/or buses using dedicated bus lanes.