Public transport performance data
As part of the Queensland Government's commitment to providing greater public access to government information, TransLink publishes key data and statistics across a range of areas.
View our monthly performance snapshots on the Queensland Government publications portal.
Patronage, customer complaints & go card fixed
- Patronage and complaints
- go card
- Customer satisfaction - all modes
- Customer satisfaction - bus
- Customer satisfaction - train
- Customer satisfaction - ferry
- Regional bus patronage - by region
- Regional bus patronage - quarterly
Right to Information
Right to information requests are managed by the Right to Information, Privacy and Complaints Managment team.
Public Transport Infrastructure Manual
The Public Transport Infrastructure Manual applies best practice planning and design principles to public transport infrastructure. It defines the elements of good public transport facilities, helps with evaluating existing facilities and should be used as a design tool when developing new infrastructure within the TransLink network.
The manual is relevant to developers of public transport infrastructure, those planning public transport provision and development assessment.
If you have problems downloading this document, please contact us.
As a division of the Department of Transport and Main Roads, TransLink reporting information is contained within the Department of Transport and Main Roads annual report.
Prior to 2013, TransLink operated as a statutory authority, known as the TransLink Transit Authority.
Visit the Queensland Government publications portal to access the TransLink Transit Authority reports archive.