About go card

go card is TransLink's electronic ticket that lets you travel seamlessly on TransLink's network of bus, train, ferry and tram services, including Airtrain.

It's cheaper compared to the cost of a paper ticket; is easily topped up; offers great travel benefits and you can register your card to protect your travel balance if it is lost or stolen.

Travelling with go card is easy - simply touch on at the beginning of your journey and touch off at the end. Your fare is automatically deducted from your card balance. You can transfer easily across bus, train, ferry and tram services by following the transfer rules.

There are different types of go card:

Adult

Adult go card

Adult go card holders must be 15 years old or older.

These cards expire 10 years from the date of issue.

Buy an adult go card

Child

Child go card

Child go card holders must be 5 to 14 years old (inclusive).

Concession fares apply.

These cards expire on the child's 15th birthday.

Buy a child go card

Senior

Senior go card

Senior go card holders must hold a current Australian Seniors Card. Choose a senior go card or a Seniors Card +go.

Concession fares apply.

Buy a senior go card

Seniors Card +go

Seniors Card +go card
Seniors Card +go card

Upgrade to a combined Seniors Card +go.

This is a single, convenient card with a Seniors Card on one side and TransLink senior go card on the other side.

Seniors Card +go offers all the usual seniors' discounts and concessions across Australia PLUS easy access to the cheapest available fares for TransLink services.

Seniors Card +go works exactly like a normal senior go card. You can top up, register and touch on and off just like all other go card users.

Seniors Card +go is FREE so you won't pay the usual $5 refundable deposit.

To apply:

  • qld.gov.au/seniorscard
  • call 13 QGOV (13 7468)
  • or pick up an application form at your local Member of Parliament's office, Centrelink office or public library

Concession

Concession go card

There are four types of concession go card:

  • secondary school students (full-time)
  • tertiary students (full-time)
  • pensioners
  • defence force veterans (Repatriation Health Card holders).

It is important to ensure that your go card is valid. Check your expiry date.

Buy a concession go card

go card deposits and refunds

As of 6 May 2013, the refundable deposit for a new adult go card is $10.

The refundable deposit for a new concession, child and senior go card is $5.

Refundable deposits help ensure we reduce the risk of go card misuse and can continue to invest in improving public transport for the community.

You can obtain a refund of the travel balance on your go card plus any deposit paid, less any outstanding fares, fees and charges.

Top up timeframes are changing

From 5 May 2014 if you top up your go card and you don’t touch on within 60 days, the money will be returned to your credit or debit card. This change reduces the time your top-up is pending from 180 days to 60 days.

You can easily manage your go card  account, including setting up auto top-up online.

How to use your go card

How to use your go card on the TransLink network (PDF, 503KB).

 

 

 

 

Visiting South East Queensland?

You can choose a go card with visitor information pack - a regular go card that comes with handy visitor information and travel tips or TransLink's tourist go card, the new SEEQ card. SEEQ card has everything you need to explore South East Queensland including access to over $700 of offers and discounts.