Journey planner

Here are some helpful hints for using the journey planner.


Our website has been designed with accessibility in mind, and we are working on ongoing accessibility improvements.

If you need help accessing any information on our site, contact us by on 13 12 30, 24 hours a day, 7 days a week.


We've enhanced some features using JavaScript. Most of the site should still work if you have JavaScript disabled or if you are using a browser without JavaScript, but our go card website does require Javascript to work. For instructions on how to enable Javascript, please see your web browser's help documentation.

If you're still having trouble accessing your go card online, we can provide all services over the phone 24 hours a day, 7 days a week.


Some downloads on our website, such as maps and timetables, are in PDF format. Other downloads include some help videos.

Adobe Reader and Window Media Player are recommended to view these downloads:


There are several ways to search for bus, train and ferry timetables. Use the journey planner to search for services that will get you from A to B, or use the PDF timetables for printing. You can also search for bus timetables in HTML (web pages).

Website feedback

If you have problems with the website, submit a feedback form. Try to include as much detail as possible, such as your operating system and browser version; the page where you had the problems; any error messages, and if possible, a screen shot of the issue.