Feedback and enquiries

go card enquiry

Due to privacy requirements, we are unable to fulfil any requests in relation to your go card account through this form.

If you have an issue with youri>go card, please phone 13 12 30 or login into your secure "self service" go card account.

Useful links

• Visit the go card website.
• See the TransLink Privacy Policy for more information.

Journey planning enquiry

We are unable to provide immediate advice in relation to your journey planning enquiry.

For the best up-to-date information on how to get from A to B, use our new journey planner tool.

Useful links

• Visit the journey planner website at jp.translink.com.au.

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