Get on board with fairer fares

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On Monday 19 December 2016, new fares and simpler zones were introduced across South East Queensland.

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What has changed?

  • Reduced fares for all zones, including reducing the cost of one zone local trips to $3.20 (adult go card).
  • Reduced number of zones from 23 to 8 wider zones, making local travel more affordable.
  • Weekday morning off-peak period extended to 6am.
  • Free weekend travel for children aged 5-14 years travelling on an orange child go card.
  • Introducing an '8 paid journeys and 50 per cent off subsequent journeys per week' incentive to replace the existing '9 and FREE' scheme.

From Monday 3 April 2017, job seekers receiving the Newstart Allowance or Youth Allowance and asylum seekers will be able to apply for concession fares.

Frequently asked questions

  • Why is the Government extending concessions fares to job seekers and asylum seekers?
  • As part of the Fairer Fares package, the Queensland Government committed to introducing concession fares on public transport to job seekers and asylum seekers. This recognises the important role of public transport in connecting people with employment, education and other essential services. 
  • Why were concession fares for job seekers and asylum seekers not introduced with the rest of the Fairer Fares package?
    The initial focus was on introducing the major part of the Fairer Fares package, including new zones and cheaper fares on 19 December 2016, to provide fare relief to the large majority of public transport users in South East Queensland.  Introducing concessions for job and asylum seekers requires us to work with federal agencies and other stakeholders to establish frameworks to determine eligibility for the new concession fares and ensure eligibility changes are applied in a timely way. 

  • How many passengers will benefit from the Fairer Fares package?
    About 93 per cent of existing passengers will pay less for public transport under the Government's new fare reform, while 4 per cent will pay a similar amount to their current fare.
  • Why has the Government replaced the '9 and FREE' incentive with '8 paid trips and 50 per cent off subsequent journeys'?
    go card data shows in a typical week around 15 per cent of go card users did enough journeys to benefit from the '9 and FREE' incentive. Replacing the '9 and FREE' incentive with an '8 and 50 per cent of subsequent journeys' scheme allows reduced fares across all zones, benefiting a greater number of people.

Why do children have to touch on and off to get free travel at the weekend?
Having a valid (touched on) go card is a condition of travel on TransLink services.

  • What happens if I tap my go card before 6am but my journey finishes after 6am?
    Off-peak fares are based on when you touch on. So if you touch on at 5.57am you will receive the off-peak fare. If you transfer between services on a multi-trip journey across peak and off-peak times, your go card will automatically calculate the fare as a combination of peak and off-peak.