22 February 2021
Queensland

Tertiary students heading back to campuses this year should not only have their go card ready but also study up on the COVID-safe public transport plan.

Head of TransLink Matt Longland said the COVID-Safe travel plan on public transport was already well established and was running successfully.

"We have again worked closely delivery partners to continue to run additional services to and from universities in 2021, as well as the extra shoulder peak services introduced as part of the pandemic response," Mr Longland said.

"Additional services help address overcrowding and reduce wait times, which supports social distancing on public transport and at bus stops where possible.

"This year, students will have access to our newly introduced Service Capacity Tracker for the first time. This is a tool that allows customers to understand which services have the most space on board and make informed decisions about their travel."

Mr Longland said the Service CapacityTracker was the next part of TransLink's COVID-safe public transport plan to help customers feel safer and more comfortable using public transport services, particularly those returning to the network following the summer university holidays.

"We continue to work with our delivery partners to ensure thorough cleaning of all public transport fleets and vehicles, including the sanitisation of touch points such as buttons and handrails," he said.

"And we ask customers to wear a mask in situations where they are unable to social distance."

Mr Longland said TransLink was also extending a relaxation of the normal business rules about attending campuses given that many tertiary and post-secondary courses were forced to move online and external due to the risks of COVID-19.

 "This means any student who would otherwise have been eligible, but due to COVID is now studying externally continues to receive tertiary concession fares."

Tertiary students are encouraged to visit the TransLink website to find out how they can access concession fares.

For new tertiary students studying in South East Queensland, they will need to buy a blue adult go card first and then apply online via the TransLink website or by calling 13 12 30 to have concession fares activated on their go card.

"At this time of year, we see an influx of tertiary students applying to access half-price concession fares," Mr Longland said.

"For existing students, if your enrolment hasn't changed, you won't need to reapply for concession fares and can continue to use your existing go card. But if there have been any changes in your enrolment you may need to reapply."

Students studying outside of South East Queensland will need to apply for a regional concession sticker that they can stick onto their current student ID.

Concession fares are available for eligible students on all TransLink public transport services (excluding Airtrain), regional qconnect bus services, and approved regional ferry services.

For more information on public transport, download the MyTransLink app, visit the TransLink website or call 13 12 30 anytime.

Media: TransLink Division media unit on 0421 581 803 (24 hours)