4 March 2021
Gold Coast
South East Queensland

Queensland's new public transport ticketing system is progressing well, with customers making more than 60,000 trips on Gold Coast trams with their credit cards, mobile phones and smart watches under a trial of the technology behind the new system.

Gold Coast customers have taken to using their American Express and Mastercards, smartphones and smart watches to conveniently pay for adult-fare tram travel in one of the fastest uptake rates of any global ticketing trial.

The milestone comes as Taliqua Clancy (pictured), a Commonwealth Games silver medallist beach volleyballer and proud First Nations Queenslander, has become a Smart Ticketing ambassador and voice of its Indigenous mascot, Marlu the kangaroo.

Ms Clancy, who became the first Indigenous Australian to compete in Olympic beach volleyball at the 2016 Games in Rio, is on track to compete at this year’s Olympics after winning the national title with Mariafe Artacho del Solar last month.

Reaching the 60,000-trip milestone shows commuters have embraced the first Smart Ticketing trial since it was launched on Gold Coast light rail network in December, with plans on track to roll out the new system across South East Queensland and 18 regional urban networks by the end of 2022.

Ms Clancy is a proud Wulli Wulli and Goreng Goreng woman born and raised in Kingaroy, with the Smart Ticketing project focused on celebrating and recognising Indigenous culture through Marlu and First Nations artwork on ticket validators and a G:link tram.

Marlu has begun appearing on G:link trams and platform signage and radio ads have also started to inform and raise awareness about the Smart Ticketing project and more ways to pay.


New ticketing equipment, including validators, were installed at all 19 G:link stations to enable the contactless payment trial between Helensvale and Broadbeach South tram stations.

TransLink's Smart Ticketing will service one of the largest geographical areas of any ticketing system in the world and will be able to adapt to future growth and technology.

For more information on the Gold Coast trial or Smart Ticketing project, visit translink.com.au/smartticketing or phone 13 12 30.


To plan your travel, visit translink.com.au or call 13 12 30.