Tap in to the Smart Ticketing trial on G:link
Translink has been working closely with G:link to conduct the first trial of new Smart Ticketing payment methods in Queensland on Gold Coast Light Rail.
You can now tap on and off using a Mastercard or American Express contactless debit or credit card, smartphone or smart watch to pay for adult fares across the entire G:link network as part of the trial.
Whilst Mastercard and American Express have signed on early to support Smart Ticketing, we are hoping all leading bank schemes will follow suit to offer Smart Ticketing in the future.
For more information, visit our Frequently Asked Questions.
Prepare early with your card or device
You can use a Mastercard or American Express contactless debit or credit card, smartphone or smart watch to pay for an adult fare across all G:link stations.
Prepare early. Get your smart device ready to tap or remove your card from your wallet or case.
If you are paying with a smartphone or smart watch, make sure your device has enough battery life for the duration of your journey.
Tap on and off with the same card or device
It's important you tap on and off with the same card or device when you are trialling Smart Ticketing across G:link.
If you are continuing your journey onto another mode of transport (such as a bus or train) or wish to travel on a concession fare, you will need to use your go card.
You can still use your go card or paper ticket
You can continue to use your go card or purchase a paper ticket to pay for your travel on G:link.
Remember to keep using your go card if you are continuing your journey onto another mode of transport (such as a bus or train) or wish to travel on a concession fare.
Translink’s Smart Ticketing system will simply provide more options to pay for public transport for those customers who wish to use them.
Supporting you during this trial
Translink has signage, online resources and services in place to support customers during this trial.
- Get help from Smart Ticketing street teams on the ground on G:link stations
- See signage displayed at all G:link stations for key steps on how to use Smart Ticketing
- Visit our Smart Ticketing project page or our Frequently Asked Questions
- Call 13 12 30 for more information or support
- Ask us a question or provide feedback via our online feedback form.