1 Nov 2016

More than 1000 bus services will hit the road each week in Mackay from Monday November 28 with the rollout of TransLink's new-look urban bus network.

Minister for Transport Stirling Hinchliffe said the additional services would provide the Mackay community greater public transport options.

"These changes will allow residents improved options when travelling around Mackay providing additional buses on more direct routes, decreasing travel times,” Minister Hinchliffe said.

"Customers will also have the opportunity to travel earlier and later in the day, with buses running on a longer timetable.

"The change is linked to the rollout of TransLink in Mackay, with residents gaining access to the 24/7 call centre, journey planner and My TransLink app, and a dedicated TransLink page for the region."

Member for Mackay Julieanne Gilbert said the final network came about after listening and consulting with customers, Mackay Regional Council and Mackay Transit Coaches about how we could deliver better bus services to the community.

"During consultation we heard from residents that services to Mackay Airport were important to them, and we are delivering a 12-month trial with buses running to the airport at the same cost to passengers as a standard trip to Paget or Ooralea," Mrs Gilbert said.

"Another key concern was from customers that changes to services in East Mackay would result in residents having to walk further to get on a bus; the final network has retained services to residents on route 302 (Caneland Central to East Mackay) which will have buses running from 6.28am to 6.09pm on weekdays."

Customers can learn more about their new network at three community information sessions to be held at key locations during November.

Sessions will be held at:

  • Wednesday 16 November: Central Queensland University (CQU) Ooralea campus
  • Thursday 17 November: Caneland Central Shopping Centre
  • Friday 18 November: Mt Pleasant Shopping Centre

The new Mackay bus network will include:

  • 11 more direct routes with more than 1000 services per week
  • extra Saturday services including trips to CQU campuses for the first time
  • longer operating hours, timed to better suit CBD workers and students
  • a 12-month trial of services to Mackay Airport
  • expanded coverage to service new and growing residential areas including the Northern Beaches, Glenella, Ooralea and Paget
  • more frequent trips to key destinations including Caneland Central, Mount Pleasant Shopping
  • Centre, the CQUniversity campuses, Mackay Base Hospital and Mater Hospital
  • two return services per week day to Marian and Mirani – up from the current Thursday only return trip
  • updated route numbers to make the network easier to use

For details about the new network and how your journey may change contact TransLink on 13 12 30 or visit translink.com.au/mackay