To maintain a high standard of safety and reliability across our train network, sometimes we need to close the lines to complete maintenance and upgrade works. Unfortunately, this means that when we close these lines you may experience delays in the time it takes you to get where you want to go. We do our best to keep this to a minimum but it is necessary to ensure your safety.
How is planned track work managed and scheduled?
Planned track work is managed through a program called the Scheduled Corridor Access System (SCAS). SCAS involves the closure of a section of the track network at planned times throughout the year. These closures allow for construction and critical maintenance work to be undertaken.
During a closure, the train network is split into several zones to help ensure that we limit disruptions to as few passengers as possible.
- Northgate to Shorncliffe
- Northgate to Gympie North
- Bowen Hills to Ferny Grove
- Corinda to Rosewood, including Richlands
- Corinda to Northgate
- Dutton Park to Varsity Lakes
- Dutton Park to Cleveland
See our network map for more information.
How we're improving your journey through regular maintenance
When your train line is closed, a variety of work is undertaken including line upgrades, station infrastructure improvements, and accessibility upgrades.
- Upgrade works include repairing tracks, overhead works, welding and tree removal.
- Station infrastructure improvements include security works, car park upgrades and improving customer facilities such as electric timetable displays.
- Accessibility upgrades include improvements for pedestrian access, way-finding signage and lift installation.
What does this mean for me if I need to travel during a closure?
We understand that no one likes to be disrupted and we try to keep this to a minimum.
Track closures are usually scheduled overnight or for weekends, when less people are travelling.
Wherever possible during the closure, buses are used to replace trains in both directions.
TransLink is working towards providing you with more access to go card ready buses during planned works. We realise not all rail replacement buses enable you to use your go card as you normally would.
While you normally need to travel with a go card that has been touched on or with a paper ticket, there may be circumstances where you are unable to use your go card or purchase a paper ticket during a track closure and it's not always reasonable for you to access and use the fare machines or go card readers located on the platform.
For example, if you're a parent or caregiver travelling with small children or prams, a person with a disability, elderly or where the go card readers are situated on platforms that need to be accessed by stairs or overhead bridges.
If you're able to access station ticketing facilities during a track closure you should use your go card or purchase a paper ticket for travel.
We encourage you to plan ahead by checking our website for upcoming scheduled track closures and allow for extra travel time if the closure will affect your planned journey. These closures can add up to approximately 60 minutes to your travel time.
Track work calendar
The track work calendar is now available through Queensland Rail to help you plan future travel.
As always, TransLink values your comments and feedback at translink.com.au or call 13 12 30 anytime.