Safety is one of our highest priorities. To maximise your safety and security, we provide:

TransLink Transit Officers

TransLink Transit Officers and Senior Network Officers patrol the network on buses, trains and ferries. They're dedicated to decreasing fare evasion and uphold the safety and security on our network. They have the authority to:

  • ask you to show your ticket and, if applicable your concession ID
  • issue on the spot fines for ticket and behaviour offences
  • request proof of name, age and address
  • remove persons who are deemed to be a nuisance or a danger to fellow passengers.

Safety officers and guards

  • busway safety officers who patrol busways 24 hours a day, seven days a week
  • designated train services and train carriages patrolled by guards (check your train timetable for guardian train information)
  • accessible staff on all citycats and ferries

Help phones

  • on busway station platforms
  • inside all trains
  • at train stations in the core safety zone*
  • University of QLD terminal

Security cameras - closed-circuit televisions (CCTV)

  • at busway stations
  • to monitor trains and stations*
  • on all CityCats

* Core safety zones are designated areas at train stations. This area has enhanced lighting and emergency phones - these areas are clearly marked with a blue and white striped line behind the yellow safety line.