Can't find what you were looking for?

We've restructed the go card pages on the website to make finding information about go card easier for you.

You'll see from the menu that we have condensed the information into four main pages.

If you're looking for a page you used to visit, but can't find it, let us help you out:

The old page	Where to find it now?
About go card	New to go card?
Airtrain	Visit the Airtrain website
Auto top-up	Where to buy and top up
Balance transfer	I have a go card - refunds and balance transfers
Bulk go card sales	Where to buy and top up
Cancel your go card	Where to buy and top up - refunds and balance transfers
Change to a different card type	New to go card?
Check and change your expiry date	I have a go card - expiry dates for go cards
Check your balance and transaction history	Login to your go card account
go card with visitor information	New to go card? - visiting Brisbane?
go ready	New to go card? - want to know more about go card?
How to use go card	New to go card? - about go card - how to use your go card on the TransLink network
Lost, stolen or damaged	I have a go card - lost, stolen or damaged cards
Refunds	I have a go card - refunds and balance transfers
Register your go card	Register your go card
Report an incorrect fare	I have a go card - report an incorrect fare
Seniors plus go	New to go card? - about go card - Seniors Card+go
Top up your go card	Where to buy and top up
Types of go card	New to go card? - about go card
Update your details	Login to your go card account