TransLink call centre - 13 12 30

Our call centre is open 24 hours a day, 7 days a week.

Call 13 12 30 from within the TransLink service area for the cost of a local call.

Note: Higher call charges may apply for calls made outside the service area or from mobile phones. Consult your service provider for applicable rates.

Interstate callers and callers outside the TransLink service area

Call +61 7 3851 8700 (STD rates apply).

Non-English speaking callers

Call 13 12 30 and request a three-way conversation with an interpreter.

National Relay Service - (if you are deaf or have a hearing/speech impairment) TTY

Call 13 36 77 and ask for 13 12 30.

Speak and Listen (speech-to-speech relay)

Call 1300 555 727 and ask for 13 12 30.

Internet relay

Connect to the National Relay Service and ask for 13 12 30.

Our service delivery operators

While we ask you to contact us directly for all your public transport needs, there may be times when you'll need to contact the operator directly, including:

If you are not sure which operator you should contact, phone us on 13 12 30 and we will help you.

Bus

  • Bribie Island Coaches - 3408 2562
  • Brisbane Transport (Brisbane City Council) - 3403 8888
  • Bus Queensland Lockyer Valley - 5465 1797
  • Caboolture Bus Lines - 5495 4744
  • Clarks Logan City Bus Service - 3200 6754
  • Hornibrook bus Lines - 3284 1622
  • Kangaroo Bus Lines - 1300 BUS KBL (1300 287 525)
  • Mt Gravatt Bus Services - 3841 3722
  • Park Ridge Transit - 3802 1233
  • Sunbus - 5450 7888
  • Surfside Bus Lines - 5571 6555
  • Thompson Bus Services - 3882 1200
  • Veolia Transport Brisbane - 3248 6100
  • Westside Bus Company - 3288 1333

Train

  • Queensland Rail - 13 16 17

Ferry

  • Brisbane City Council - 3403 8888