We provide support and give you a way to have your opinions heard and acted on.
You can ask questions and make suggestions by:
We always try to resolve matters within 10 working days.
What we can help you with
- timetable enquiries
- service enquiries
- complaints and suggestions
- product information
What we do with your feedback
- additional services
- schedule changes
- facility upgrades
- infrastructure placement
- improve the go card
- and much more!
How we do it
Transparency and accountability are important to us.
We record all your feedback and send it to the appropriate TransLink team for consideration.
Due to the volume of comments sent to our team, it's not always possible to provide a response to all feedback.