This is a list of non-personal information already released through the RTI legal process. Releases containing personal details can't be published.

TL12/113

  • Application number: TL12/113
  • Date of release: 12 April 2012
  • Topic/information requested:
  • Documents concerning the go card ticketing system - fixed fares paid for not touching off at end of journey:

    1. For each year of the 2008, 2009, 2010 calendar years, please state the number of fixed fares collected and their combined value.

    2. For each year for the 2008, 2009, 2010 and 2011 calendar years, please list the number of fixed fares collected and their value for train, bus and ferry, and Airtrain.

    3. For each year for the 2009, 2009, 2010 and 2011 calendar years, please state how the number of refunds of fixed fares and their value due to errors or malfunctions of equipment.

    4. For each year for the 2009, 2009, 2010 and 2011 calendar years, please break down this number of reimbursements/refunds of fixed fares and their value due to errors or malfunctions of equipment for train, bus and ferry and Airtrain.

    5. For the period May 30, 2011 to December 30, 2011 only, please state the number of fixed fares collected and their total combined value.

    6. For the period May 30, 2011 to December 30, 2011, please break this down for train, bus and ferry, and Airtrain.

    7. For the period May 30, 2011 to December 30, 2011, please state how the number of reimbursements/refunds of fixed fares and their value due to errors or malfunctions of equipment.

    8. For the period May 30, 2011 to December 30, 2011, please break down this number of reimbursements/refunds of fixed fares and their value due to errors or malfunctions of equipment for train, bus and ferry, and Airtrain.

  • Attachments:
    1. Decision letter (PDF 820KB)
    2. Items 1, 5 and 6 (PDF, 466KB)
    3. Item 2 - Bus 08/09 (PDF, 583KB)
    4. Item 2 - Bus 09/10 (PDF, 568KB)
    5. Item 2 - Bus 10/11 (PDF, 568KB)
    6. Item 2 - Airtrain 08/09 (PDF, 565KB)
    7. Item 2 - Airtrain 09/10 (PDF, 570KB)
    8. Item 2 - Airtrain 10/11 (PDF, 567KB)
    9. Item 2 - Ferry 08/09 (PDF, 562KB)
    10. Item 2 - Ferry 09/10 (PDF, 567KB)
    11. Item 2 - Ferry 10/11 (PDF, 563KB)
    12. Item 2 - Bus Ferry 08/09 (PDF, 566KB)
    13. Item 2 - Bus Ferry 09/10 (PDF, 571KB)
    14. Item 2 - Bus Ferry 10/11 (PDF, 567KB)
    15. Items 3, 4, 7 and 8 (PDF, 1,039)

    TL11/1026

    • Application number: TL11/1026
    • Date of release: 21 February 2012
    • Topic/information requested:
    • All documents held by TransLink Transit Authority in relation to the proposed location, alignment and operation of the local transit, bicycle and pedestrian corridor (part of Greenlink) within the Palmview Structure Plan and Palmview Declared Master Planned Area. All records in relation to the proposed location, alignment and operation, including all correspondence and communications in any form (including letters, emails, file notes, minutes, briefing notes, reports, expert reports, plans and like documents) pertaining to the proposed location and alignment:

      1. Between TransLink and any party (including without limitation any landowner, government, department or Council);

      2. All records of public consultation (including communications to and from members of the public); and

      3. All internal TransLink correspondence and communications.

    Due to size constraints, copies of the actual documents for this application cannot be published on the Disclosure Log. You can obtain copies of the released documents by contacting the TransLink RTI and Privacy Unit with the details of the information requested, including the application reference number.

    Email: rti@translink.com.au
    Post: Right to Information & Privacy Unit
    TransLink Transit Authority
    GPO Box 50
    Brisbane
    Queensland 4001

    TL11/279

    • Application number: TL11/279
    • Date of release: 14 July 2011
    • Topic/information requested: Documents held by TransLink Transit Authority concerning the extent and frequency of breakdowns of go card readers and subsequent impact on revenue.
    • Attachments:
      • Due to size constraints, copies of the actual documents for this application cannot be published on the Disclosure Log. You can obtain copies of the released documents by contacting the TransLink RTI and Privacy Unit with the details of the information requested, including the application reference number.
        Email: rti@translink.com.au
        Post: Right to Information & Privacy Unit
        TransLink Transit Authority
        GPO Box 50
        Brisbane
        Queensland 4001

    TL11/92

    • Application number: TL11/92
    • Date of release: 4 May 2011
    • Topic/information requested: Documents held by TransLink Transit Authority concerning the on-time running performance of buses:
      1. For each of the 16 bus operators separately, please supply for each of the four quarters since January 2009 the reported average on-time running performance, that is, Quarter 3, 2008-09, Quarter 4, 2008-09. Then Quarter 1, 209-10, Quarter 2, 2009-10 and Quarter 3, 2009-10, Quarter 4, 2009-10. Then Quarter 1, 2010-11, Quarter 2, 2010-11.
      2. For each of the 16 bus operators individually, please supply for each of the quarters since January 1, 2009 the worst daily on-time running performance and the best on-time running performance in the quarterly period.
      3. For each of the 16 bus operators individually, please list where the operator has been penalised for missing reliability performance targets or incentives have been offered for good performance.
    • Attachments:

    D10/2320

    • Application number: D10/2320
    • Date of release: 12 November 2010
    • Topic/information requested:
      1. All compensation payments paid to passengers, in any form, during the 2009-10 financial year. Please include payments for claims for personal injury or death, loss of income, damage or loss of clothing or effects or any other related claims. Please describe or categorise each payment according to the incident giving rise to the claim, and the resulting amount paid.
      2. All compensation payments paid to passengers, in any form, during the 2008-09 financial year. Please include payments for claims for personal injury or death, loss of income, damage or loss of clothing or effects or any other related claims. Please describe or categorise each payment according to the incident giving rise to the claim and the resulting amount paid.
      3. All compensation payments paid to passengers, in any form, during the 2007-08 financial year. Please include payments for claims for personal injury or death, loss of income, damage or loss of clothing or effects or any other related claims. Please describe or categorise each payment according to the incident giving rise to the claim, and the resulting amount paid.
    • Attachments:

    D10/15999

    D10/3305

    D10/2063

    D10/2575

    D09/29348

    D09/18071