Public transport performance data

As part of the Queensland Government's commitment to providing greater public access to government information, TransLink has started publishing key data and statistics across a range of areas, in regularly updated formats.

On this page you can access data that tracks our rolling performance across a range of areas, including:

• patronage, week-on-week
• customer complaints (go card and non-go card)
• customer satisfaction, including ease of use of go card
• fixed fares and fixed fare adjustments
• daily on-time performance of train services.

Over time, we'll be adding more information to this page as part of our commitment to open and transparent performance reporting.

Source: TransLink customer satisfaction survey (quarterly).

The reported final figure in each survey category is made up of multiple sub-categories.

Results shown are indices out of a possible 100. Satisfaction levels of 75 and above are classed as "best practice", while 60 and above is considered "satisfactory".

Daily on-time performance of train services

For detailed information on Queensland Rail's peak on-time results visit the Queensland Rail website.

General Transit Feed Specification (GTFS)

GTFS is a file format that contains TransLink schedule data. Read more about GTFS.