Wednesday 28 March 2012
Leading public transport experts attended TransLink's Innovation and Technology Forum last week.
TransLink CEO Neil Scales said the TransLink Transport Innovation and Technology Forum discovered how emerging technologies could create a better public transport experience for customers in the 21st Century.
"Real time travel information, mobile journey planning applications and Wi-Fi on trains are just some of the innovative technologies our customers are already asking for," Mr Scales said.
"As public transport professionals, we have a responsibility to embrace and promote technological innovation in our industry or risk being left behind.
"The forum provided an important avenue to share experiences from across Australia and also look beyond the here and now to hearing what people think the future will hold.
"We're all interested to learn how we can harness new and emerging technologies to create an even better public transport experience for customers."
Mr Scales said the conference's keynote speaker Dr Paul Chan came from one of the world’s largest public transport providers, MTR Hong Kong.
"Dr Chan discussed how to utilise the capability of current smart ticketing systems, such as go card, to promote more business opportunities," Mr Scales said.
"He was a pioneer in the design and subsequent implementation of the Octopus card system, currently operating in Hong Kong.
"Dr Chan has also worked as a consultant for many years in other Asian Pacific regions, including mainland China, so his experience in public transport technology is second to none."
The second annual TransLink Innovation and Technology Forum – in conjunction with event partner Deloitte – was held on Friday 23 March.
For more information on public transport, visit the TransLink website translink.com.au or phone 13 12 30, anytime.