Key facts and figures

Our 2010-11 highlights

31.6 million visits to TransLink's website.
1 million calls to the TransLink's 24/7 call centre, a decrease in Call Centre enquiries aligns with an increase in customer usage of online journey planner.
124 million go card trips out of a total 178.6 million passenger journeys.
Added 181 new buses, 16 new trains, 2 new CityCat to the TransLink network.
Added 308,000 additional weekly seats to TransLink bus, train and ferry services.
$128.2 million upgrading park 'n' rides, bus interchanges, stops and facilities.
The first new rail line in more than a decade with the opening of the new Richlands train station.
$5 million saved in lost revenue by cracking down on fare evasion.

14.26 million visits to TransLink's website - Queensland's most visited government website.
1.7 million calls to TransLink's 24/7 call centre, around 4,300 calls on an average weekday.
80.5 million go card trips out of a total 181.8 million passenger journeys - with more than 60 per cent of trips taken on go card in June 2010.
Added 173 new buses, 13 new three-car trains and one new CityCat to the TransLink network.
Implemented a program adding 301,000 additional weekly seats to TransLink bus, train and ferry services.
$129 million upgrading park 'n' rides, bus interchanges, stops and facilities.
Doubled the size of the go card retail network - there are now 520 places to buy a go card and more than 1,000 places to top-up throughout South East Queensland.

9,237,090 visits to TransLink's website.
150,000 calls - on average each month to TransLink's call centre - a 24/7 point of contact for customers.
18 primary delivery partners - TransLink works with bus, train and ferry operators to deliver services.
181.9 million passenger journeys - a 7.4 per cent increase in patronage on the previous year.
15,000 extra customer capacity - carried weekly on the Ipswich and Caboolture rail lines.
10,000 square kilometres - transport network stretching across 23 zones, more than six times the size of London's public transport network.
$11.5 million - in new upgraded infrastructure and passenger facilities to improve access and capacity at key public transport stations.
64,000 extra customer capacity - on Brisbane buses each week due to the introduction of 26 new buses.
297,448 go cards - issued in 2008-09 for use on the TransLink network, bringing the total number of go cards to more than 370,000 by 30 June 2008. Twenty-one per cent of total trips taken across the network used go card.
$65.3 million - on improving the safety, amenity, capacity and accessibility of train stations.